1. Eligibility

1.1 Age Requirements. You must be at least 18 years of age to create an account and use the Service. If you are under 18, you may only use the Service with the consent and supervision of a parent or legal guardian, who will be deemed responsible for your use of the Service.

1.2 Legal Capacity. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding contract with us under applicable law.

1.3 Jurisdictional Restrictions. You are responsible for ensuring that your use of the Service complies with all applicable local laws and regulations in your jurisdiction. We do not guarantee that the Service is available or appropriate in all territories.

2. Accounts

2.1 Account Creation. To access certain features of the Service, you must register and create an account. You agree to provide accurate, complete, and current information during registration and to keep this information updated.

2.2 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials (username, password, and any authentication methods). You are also responsible for all activities carried out under your account.

2.3 Unauthorized Use. You must immediately notify us at [email protected] if you suspect or become aware of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

2.4 Account Ownership. Accounts are individual and non-transferable. You may not sell, rent, or otherwise transfer your account to another person or entity without our prior written consent.

3. Service Description

3.1 Nature of the Service. The Service provides a cloud-based platform that enables registered users to upload 3D models and scenes, customize their appearance and presentation, generate and share access links, and embed content in third-party websites using provided HTML code.

3.2 Plans and Features. We currently offer two account types: Free Plan (limited features, storage, and bandwidth) and Premium Plan (paid subscription with extended features and higher limits). Full details are available on our Pricing Page.

3.3 Service Modifications. We may add, remove, or modify features, limitations, or plans at any time. For material changes that negatively affect paid users, we will provide advance notice where legally required.

3.4 Availability. While we strive to provide a reliable service, we do not guarantee continuous, uninterrupted availability. Temporary disruptions may occur due to maintenance, updates, or circumstances beyond our control.

3.5 Third-Party Integration. The Service may allow integration with or embedding in third-party websites or services. We are not responsible for the functionality, content, or policies of such third-party services.

4. Acceptable Use

4.1 General Obligations. You agree to use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for all content you upload, display, or share through the Service.

4.2 Prohibited Conduct. You must not:

1. Upload, share, or distribute content that is unlawful, defamatory, abusive, harassing, obscene, hateful, or otherwise objectionable;
2. Upload content that infringes, misappropriates, or violates the intellectual property rights or privacy rights of others;
3. Upload or distribute malicious software, viruses, or code intended to damage, interfere with, or disrupt the Service or third-party systems;
4. Use automated scripts, crawlers, or bots to interact with the Service in ways not explicitly permitted;
5. Attempt to circumvent, disable, or interfere with security features of the Service;
6. Use the Service to engage in fraudulent or deceptive activities.

4.3 Enforcement. We reserve the right, but are not obligated, to monitor content and account activity. We may remove or disable access to any content, suspend or terminate accounts, or take other appropriate actions if we believe a violation of this section has occurred.

5. User Content and Rights

5.1 Ownership. You retain all intellectual property rights in the 3D models, scenes, and other materials you upload to the Service ("User Content").

5.2 License to Us. By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to host, store, reproduce, modify (for technical purposes such as optimization or compression), and display your User Content solely for the purpose of operating and improving the Service.

5.3 Responsibility. You represent and warrant that you own or have obtained all rights necessary to upload and share your User Content and that your User Content does not infringe the intellectual property or other rights of third parties and complies with all applicable laws.

5.4 Public Sharing. When you choose to share or embed content publicly, you acknowledge that such content may be accessible to anyone with the link or embedded code. You are responsible for managing the visibility and distribution of your content.

5.5 Removal of Content. You may delete your User Content at any time from your account. Some residual copies may persist in backups for a limited time but will not be publicly visible.

6. Subscription Plans and Payments

6.1 Free Plan. We offer a Free Plan with limited features, storage, and usage allowances as described on our Pricing Page. The Free Plan is provided without charge but remains subject to these Terms.

6.2 Premium Plan. Premium features are available under a paid subscription. By subscribing, you agree to pay the applicable fees stated at the time of purchase.

6.3 Billing and Renewal. Subscriptions are billed on a recurring basis (monthly or annually). Unless canceled before the renewal date, subscriptions automatically renew at the then-current price. You authorize us (or our payment processor) to charge your chosen payment method for each renewal.

6.4 Payment Processing. Payments are handled by third-party payment processors. We do not store full payment card details on our systems.

6.5 Refunds. Except where required by law (see EU Consumer Rights), payments are non-refundable. Downgrading or canceling a subscription will not entitle you to a refund for the current billing period.

6.6 Price Changes. We may change the subscription fees at any time, but will provide advance notice and give you the option to cancel before such changes take effect.

7. Consumer Rights (EU Users)

7.1 Right of Withdrawal. If you are a resident of the European Union and have purchased a Premium Plan, you have the right to withdraw from your purchase within 14 days of entering into the subscription agreement without providing a reason.

7.2 Waiver of Withdrawal. By accessing or using Premium features during the withdrawal period, you expressly consent to the immediate performance of the service and acknowledge that your right of withdrawal may be forfeited once the service is fully performed.

7.3 How to Exercise. To exercise your right of withdrawal, inform us by sending a clear statement (e.g., by email to [email protected]) before the withdrawal period has expired. Refunds will be made using the same payment method used for the initial transaction, unless you expressly agree otherwise.

8. Termination

8.1 Your Right to Terminate. You may cancel your account or subscription at any time through your account settings. Upon cancellation: Free Plan users will lose access to their account and uploaded content once the deletion process is complete. Premium Plan users will retain access until the end of the current billing cycle, unless otherwise required by law.

8.2 Our Right to Terminate. We may suspend or terminate your account, with or without notice, if we reasonably believe that you have violated these Terms; engaged in illegal or fraudulent activities; or created a risk of harm, liability, or disruption to us, other users, or third parties.

8.3 Effect of Termination. Upon termination: your right to access and use the Service immediately ceases; we may delete or disable access to your User Content stored on the Service, except where retention is required by law; sections of these Terms that by their nature should survive termination (including but not limited to Intellectual Property, Limitation of Liability, and Governing Law) will continue in effect.

8.4 Data Retention. We may retain certain account information or User Content for a limited period as necessary to comply with legal obligations, resolve disputes, or enforce agreements.

9. Intellectual Property

9.1 Our Intellectual Property. The Service, including but not limited to its software, source code, design, user interface, graphics, logos, trademarks, and any related documentation, is and shall remain the exclusive property of BIXEL TECNOLOGIA SL or its licensors. All rights not expressly granted to you in these Terms are reserved.

9.2 Limited License to Use the Service. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. This license does not grant you any rights to copy, reproduce, distribute, modify, reverse engineer, or use our trademarks without prior written consent, except as permitted by law.

9.3 Feedback. If you provide feedback regarding the Service, you acknowledge and agree that we may use such feedback without restriction, compensation, or obligation to you.

9.4 Third-Party Rights. Some components of the Service may include open-source software or third-party libraries subject to separate licenses. Your use of such components will be governed by their respective license terms.

10. Disclaimers and Limitation of Liability

10.1 Service Provided “As Is.” The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we expressly disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2 No Guarantee of Uptime. While we strive to maintain high availability, we do not guarantee that the Service will be uninterrupted, secure, or free of errors, delays, or defects.

10.3 No Responsibility for Third-Party Content. We are not responsible for any third-party websites, services, or content that you may access or embed through the Service. Use of such third-party resources is at your own risk.

10.4 Limitation of Liability. To the fullest extent permitted by law: we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunities, arising from or related to your use of the Service. Our total liability for any claim under these Terms shall not exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) fifty (50) euros (€50).

10.5 Jurisdictional Exceptions. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

11. Copyright Complaints and DMCA Notice

11.1 Respect for Intellectual Property. We respect the intellectual property rights of others and expect our users to do the same. It is our policy to remove or disable access to content that we believe infringes on another’s copyright and, where appropriate, to terminate the accounts of repeat infringers.

11.2 DMCA Notice (for U.S. Copyright Holders). If you are a copyright owner or authorized agent and believe that content available through the Service infringes your copyright, you may submit a written notice in accordance with the Digital Millennium Copyright Act (DMCA). The notice must include: your full legal name and contact information; identification of the copyrighted work claimed to have been infringed; identification of the infringing material, including the URL or specific location within the Service; a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf; and your physical or electronic signature.

11.3 Where to Send Notices. Copyright infringement notices should be sent to:

DMCA Agent
BIXEL TECNOLOGIA SL
Av. de la Autonomía, 7
50003 Zaragoza, Spain
Email: [email protected]

11.4 Counter-Notice. If your content has been removed due to a copyright complaint and you believe this was done in error or that your use is lawful, you may submit a counter-notice. A valid counter-notice must include your full legal name and contact information; identification of the content removed and its location before removal; a statement under penalty of perjury that you have a good faith belief that the material was removed as a result of mistake or misidentification; your consent to the jurisdiction of the courts in Zaragoza, Spain (or the federal court in your district if you are in the U.S.); and your physical or electronic signature. If we receive a valid counter-notice, we may reinstate the removed content unless the complaining party initiates legal action within a reasonable time.

11.5 EU Copyright Complaints. EU users may report copyright infringements under applicable EU and Spanish laws by contacting us at [email protected]. We will investigate and take appropriate action consistent with the EU Copyright Directive and other relevant regulations.

12. Modifications

12.1 Changes to the Service. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. Where a modification significantly reduces the functionality of the Service for paid users, we will provide advance notice where legally required.

12.2 Changes to the Terms. We may revise these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the new Terms take effect. The updated Terms will supersede all prior versions.

12.3 Acceptance of Changes. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service and cancel your account.

13. Governing Law and Jurisdiction

13.1 Applicable Law. These Terms are governed by and construed in accordance with the laws of Spain and applicable European Union regulations, without regard to conflict of law principles.

13.2 Jurisdiction. Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the Service shall be submitted to the courts of Zaragoza, Spain, unless mandatory consumer protection laws provide otherwise.

13.3 Consumers in the European Union. If you are a consumer residing in the EU, you may have the right to bring claims in the courts of your country of residence under EU consumer protection laws.

13.4 U.S. Users. For users located in the United States, you agree that any legal action related to these Terms will be filed in the competent courts of Zaragoza, Spain, and you consent to the jurisdiction of such courts.

14. Contact Us

If you have questions, concerns, or complaints regarding these Terms, please contact us at:

BIXEL TECNOLOGIA SL
Av. de la Autonomía, 7
50003 Zaragoza, Spain
Email: [email protected]

Last updated: 17 nov 2025